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6a Bowral Road, Mittagong (02) 4801 0482

Staff Morale and Expectations Policy for Lil Piggy

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At Lil Piggy, we firmly believe that our staff’s positive attitude and dedication are the cornerstones of our success as an industry-leading cafe. We strive to create an exceptional work environment where everyone feels valued, motivated, and invested in the growth of our brand. We aim to abolish the volatile reputation that often plagues the hospitality industry and set new standards for excellence and camaraderie.

Our Expectations:

  1. Positive Attitude: We expect all our staff to maintain a positive and enthusiastic attitude towards their work and their interactions with colleagues and customers alike. A smile and a friendly demeanor can make all the difference in creating a welcoming atmosphere for our guests.
  2. Embrace Role Responsibilities and Beyond: Each team member is responsible for their designated roles. However, we encourage our staff to go above and beyond when necessary to support their fellow team members and the overall functioning of Lil Piggy. A collaborative and supportive culture is key to our success.
  3. Industry-Leading Mindset: Lil Piggy aims to be an industry leader, and this starts with our staff. We expect our employees to embody the values of excellence, professionalism, and dedication, setting an example for others in the hospitality sector to follow.
  4. Brand Continuance and Growth: Our staff plays a crucial role in shaping the Lil Piggy brand and contributing to its growth. We expect all employees to embrace this responsibility and actively work towards maintaining and enhancing the reputation of Lil Piggy in the market.

Supporting Staff Morale:

  1. Regular Feedback and Recognition: We believe in recognizing and appreciating the efforts of our staff. Regular feedback, constructive evaluations, and acknowledgement of outstanding performance contribute to a positive and motivated team.
  2. Training and Development: We are committed to the professional growth of our staff. Opportunities for training and skill development will be provided to help employees excel in their roles and beyond.
  3. Open Communication: We value open and transparent communication. Employees are encouraged to share their ideas, concerns, and suggestions, fostering a sense of belonging and collaboration.
  4. Work-Life Balance: We understand the importance of work-life balance and aim to provide schedules that allow our staff to maintain a healthy equilibrium between work and personal life.

By adhering to these expectations and supporting staff morale, we can create a thriving work environment where each member of the Lil Piggy team feels empowered and inspired to contribute to our shared success. Together, we can reshape the hospitality industry’s reputation and continue to set the standard for excellence in our field.